The Process

Simple from day one.

From first contact to final collection, we keep the process simple.

Whether you’re hiring a cold plunge for your home, an event or a production, we make the process straightforward.

Enquire

Fill in our short form and tell us about your home. There is no commitment. We only need enough information to check availability and suitability.

No obligation Quick response Short form

We check your setup

Before anything is booked, we confirm that your property is suitable. You will usually need an outdoor power socket, an outdoor tap, level outdoor space and clear access.

Outdoor power socket Outdoor tap Level outdoor space Clear access

Delivery & installation

We bring and install everything. The tub is positioned, the chiller is connected and the system is prepared for use. We explain how everything works before we leave.

Equipment included Full setup Ready for use

Ongoing servicing

We visit approximately every 10 days to clean the tub, check the chiller and maintain the water. You do not usually need to be home.

Tub cleaning Water care Chiller check Minimal effort from you

Enquire

Tell us the proposed date, location and whether you require a tub only or a tub with chiller. We will confirm availability and send you the appropriate booking form.

Quick enquiry No obligation Clear pricing

We confirm the arrangements

We confirm the equipment, price, delivery times and practical requirements with you before the booking goes ahead. This may include access to water, electricity, drainage, parking and overnight cooling.

Equipment confirmed Site requirements checked Written confirmation

Delivery & setup

We deliver and set up the agreed equipment at the venue or production location. Where people will use the plunge, we provide basic safe-use and water-checking guidance to the organiser.

Delivery included Professional setup Guidance provided

Collection

Unless on-site support has been agreed, your team supervises the equipment during the event. We return at the agreed time to drain, disconnect and collect everything.

Agreed collection time Equipment removed Simple handover
Something goes wrong?

Contact us directly. We respond quickly and treat urgent equipment or safety concerns as a priority. Equipment faults resulting from normal use are our responsibility.

Water Care

For residential hire, we provide water-care guidance and carry out regular maintenance as agreed.

For events and commercial placements, water-care responsibilities are confirmed before setup. Depending on the booking, this may include fresh water, filtration, bromine treatment, test-strip checks, pH checks or water replacement.

Ready?

Check availability in Surrey.

Fill in our short enquiry form and we'll confirm whether your home is suitable.

Enquire Now